Who we are
Our website address is: https://store.rldouglas.com.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We may store your data pertaining to the store support, disputes and other questions you submit via this website. We may retain some data for indefinite period, relating to the product issues, FAQ and other solutions, for making the customer experience smoother. We don’t disclose or post personal information (names, locations, etc) on this site.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We don’t use Google Analytics or any similar plugin. Some embedded third party plugins of this site may collect general info of our visitors. There could be social trackers, that act without our consent, social media plugins on this site, such as Twitter, Facebook, some of the embedded YouTube videos that may use tracking.
We don’t aim to collect or retain such data on our side. The only data that stays with us is the orders of our customers. Such data needed for payment processing, delivery, account recovery, etc.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
We use encrypted SSL connection only and check our databases on virus threats. We don’t sell or share your data to anyone and don’t use third party statistical data collection. We understand the legal basis of personal data violation and take it all seriously. If you suspect that a data breach took place, immediately contact us. We may terminate such practice if any existed. You may have a request to delete your personal information or close your account, for reasons specified.